Medaco DEV

Comprehensive Renvenue Recovery Solutions

From Debt Collection To Traffic Enforcement – We help Recover Revenue Efficiently & Lawfully.

Specialised Revenue Solutions

Commercial Debt Collection Mastery

Strategic Business-to-Business Recovery

Our commercial debt recovery services focus on relationship preservation whilst delivering results. We work as an extension of your business to help you:

✓ Focus on their core business requirements

✓ Recover cash flow through escalating collection processes

✓ De-stress the business of legal and non-productive time constraints

✓ Extract value from overdue accounts and reinvest into sustainability

✓ Commercial debt negotiation and settlement strategies

✓ Corporate liquidation procedures when necessary

Professional consumer debt collection that maintains your brand reputation. We combine firm collection practices with respectful debtor treatment across all communication channels.

✓ Multi-channel debtor engagement (SMS, WhatsApp, email, calls)

✓ Flexible payment arrangement options

✓ Compliance-first collection approach

✓ Customer service excellence standards

✓ Relationship-focused collection strategies

✓ Ethical treatment of debtors always

In-House Legal Powerhouse

Our qualified attorneys manage the complete litigation spectrum from demand letters through judgment enforcement. All legal action requires your explicit written approval.

✓ Letters of demand and response handling

✓ Securing acknowledgements of debt

✓ Summons preparation and judgment procurement

✓ Warrant execution and property interdicts

✓ Emolument attachment and garnishee orders

✓ Settlement negotiations and litigation management

✓ Liquidation procedures for business clients


Comprehensive Debtor Intelligence Services

Our dedicated in-house tracing team uses multiple consumer databases and field services for accurate debtor location and contact verification.

✓ Deeds Office property records access

✓ CIPRO business registrations verification

✓ TransUnion credit information analysis

✓ Department of Home Affairs verification

✓ National Population Register searches

✓ Comprehensive debtor tracing services

✓ All traced data shared with clients for record updates

Seamless System Connectivity Solutions

Integrating your existing systems, including SAP and Oracle, through our proprietary Excalibur Collections System provides real-time visibility and comprehensive reporting.

✓ Bulk data uploads and processing capabilities

✓ Real-time reporting and client visibility

✓ Secure data handling and user-friendly tools

✓ Custom workflows matching your credit policies

✓ Proven success with City of Johannesburg, SARS, ESKOM

✓ Cloud-focused scalable infrastructure

Comprehensive Development Programmes

On-site and remote support ensuring thorough communication and skills transfer for your staff members across all aspects of revenue management.

✓ Debt collection procedure training

✓ Debtor query resolution workshops

✓ Revenue management enhancement programmes

✓ Best practice alignment sessions

✓ Traffic enforcement procedure training

✓ Ongoing professional development initiatives

Complete Revenue Enhancement Services

Our processes focus on revenue enhancement, using systematic approaches and proven methodologies to increase total billed and collected revenue.

✓ Revenue cycle optimisation strategies

✓ Billing process improvement and automation

✓ Collection strategy development and implementation

✓ Performance monitoring and detailed reporting

✓ Credit control policy enhancement

✓ Delinquency management strategies and prevention

Complete End-to-End Traffic Solutions

R153M+ in traffic fines recovered with proven results:

✓ R57M recovered 2015-2016 for Mpumalanga DCSSL

✓ R58M recovered 2016-2017 period

✓ 1M+ infringement notices processed

✓ R38M recovered through ANPR operations

✓ 358,999 Section 56 infringements converted to warrants

✓ 141,822 Section 341 infringements converted to Section 54 warrants ( Customise Your Revenue Solution)

Traffic Fine Services

Complete Infrastructure Provided

Speed detection systems, automated number plate
recognition units, optical monitoring devices, support
and control vehicles, monitoring center equipment,
and centralized processing systems with scalable
cloud based infrastructure.

Customer Service Operations

Dedicated contact center with agents
experienced in process management, multiple
payment channels, system integration
capabilities, and comprehensive customer
support services

Traffic Law Enforcement Infrastructure

Front-End Equipment and Operations Support

Central Processing Systems and Operations

Road-Side Customer Service Operations

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